Cookies Policy

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They are stored by your web browser and allow a website to recognise your device, remember certain information and support a more consistent browsing experience. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with other information held about you.

Cookies can be temporary or persistent. Session cookies are used while you browse and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active can vary depending on its purpose and the settings of your browser or device.

We may also use technologies that perform similar functions to cookies, including pixels, tags, local storage and software development tools. In this policy, we use the term cookies to refer to cookies and similar technologies unless we say otherwise.

2. How Luckydreams Casino uses cookies

Luckydreams Casino may use cookies for a range of ordinary website and security purposes. The specific cookies used may change as our website, services and technical systems develop. Cookies may be placed by us or by service providers that support website operation, analytics, security or other functions on our behalf.

Strictly necessary cookies

These cookies are needed for core website functions. They may help pages load correctly, maintain a secure connection, support account sign-in, remember actions during a session and provide access to features that you request. Without these cookies, some parts of the website may not operate properly. Because they support essential functions, they may not be removable through ordinary preference tools, although you can usually block them through your browser settings.

Functionality cookies

Functionality cookies help the website remember choices you make. For example, they may remember language, display or other settings, or help provide a more convenient experience when you return. If you disable these cookies, some preferences may not be retained and you may need to repeat certain selections during future visits.

Performance and analytics cookies

These cookies may provide information about how visitors use the website, such as which pages are viewed, how visitors move through the site, whether pages respond correctly and where technical difficulties occur. This information may be used in aggregated or otherwise controlled form to understand website performance, improve content and identify technical issues. Analytics information is generally used to identify patterns rather than to understand the activity of a particular person.

Security and fraud-prevention technologies

Cookies and similar technologies may help us protect the website, accounts and services against misuse. They may assist with identifying unusual activity, limiting automated access, detecting attempts to interfere with systems and supporting checks designed to protect players and the platform. Blocking these technologies may affect access to some features or may cause additional verification steps.

Marketing and advertising cookies

Where applicable, marketing or advertising cookies may help measure the effectiveness of communications, understand visits that follow a campaign and show content that is more relevant to a visitor. These cookies may be provided by third parties and may allow information about browsing activity to be collected across different websites or services. We do not use cookies to remove your responsibility to comply with applicable gambling laws, age requirements or responsible gambling obligations.

3. Third-party cookies and information sharing

Some cookies may be placed by third parties whose tools or services are used on the website. These third parties may include providers of hosting, security, analytics, technical support, content delivery or other website services. A third party may collect information about your browser, device, approximate location, website interactions or referring page, depending on the service and the settings applied.

Third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy information. Luckydreams Casino does not control every technology used by third parties, and the availability or operation of those technologies may change. Where required, we seek appropriate permissions or provide choices before using non-essential cookies.

Information obtained through cookies may be combined with other information for legitimate website, security, service improvement or communications purposes. We handle personal information in accordance with applicable privacy requirements and our Privacy Policy. We do not suggest that cookies can be used to bypass account security, identity checks, age verification or any other controls that apply to gambling services.

• Cookies may record technical information such as browser type, device type, operating system and general network information.
• Cookies may record pages visited, buttons selected, session activity and approximate visit times.
• Cookies may help remember settings and support requested website functions.
• Cookies may assist with security monitoring, error detection and service improvement.
• Non-essential cookies may be used only where permitted and subject to available preference controls.

4. Managing cookies and your choices

You may be able to control cookies through a cookie preference tool displayed on the website, through your browser settings or through settings provided by your device. Available options may include accepting all cookies, rejecting non-essential cookies or selecting categories individually. Your choices may apply only to the browser or device used to make them, so you may need to repeat them when using another device or clearing browser data.

Most browsers allow you to view, block or delete cookies. Browser controls differ, so refer to your browser’s help information for instructions. You may also be able to limit certain advertising technologies through tools made available by relevant providers or industry organisations. These controls do not necessarily remove all advertising, but they may reduce the use of information for interest-based advertising.

If you block or delete cookies, the website may not work as intended. You may be signed out of an account, lose saved preferences, receive less relevant content or be required to complete certain steps again. Strictly necessary cookies may still be used where they are required to provide a service you request, maintain security or comply with legal and operational obligations.

Consent and withdrawal

Where consent is required for a category of cookie, you may choose whether to provide it. You can generally withdraw or change your choice by returning to the cookie preference tool or changing your browser settings. Withdrawing consent does not affect processing that took place before your choice was changed, and it does not prevent the use of cookies that are necessary for website operation or security.

Updates to this policy

We may update this Cookies Policy when our website, technology, services or legal obligations change. The updated version will be published on this page with a revised date where appropriate. You should review the policy from time to time so that you understand how cookies are used. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

Questions and privacy requests

If you have a question about this Cookies Policy, cookie preferences or the handling of personal information, please use the contact method made available through the Luckydreams Casino website. When making a privacy request, provide enough information for the matter to be understood, but do not send passwords, payment card details or other sensitive information unless specifically requested through a secure process.

This policy provides general information about cookies and does not change any applicable account terms, privacy terms, responsible gambling information or legal requirements. If there is any inconsistency between this policy and a mandatory legal requirement, the mandatory requirement will apply.